CRM
저자 Roh, T.H., Oh, K.J., Han, I.
발표 일자 2003-10-01
논문명 The Collaborative Filtering Recommendation based on SOM Cluster-Indexing CBR
학술지 Expert Systems with Applications , 25(3), 413-423
저자 Ahn, H.C., Ahn, J.J., Oh, K.J., Kim, D.H.
발표 일자 2011-05-01
논문명 Facilitating Cross-selling in a Mobile Telecom Market to develop Customer Classification Model based on Hybrid Data Mining Techniques
학술지 Expert Systems with Applications, 38(5), 5005-5012
저자 Ahn, H.C., Ahn, J.J., Byun, H.W., Oh, K.J.
발표 일자 2011-09-01
논문명 A Novel Customer Scoring Model to Encourage the Use of Mobile Value Added Services
학술지 Expert Systems with Applications, 38(9), 11693-11700