한국어

연구

CRM

 

저자 Roh, T.H., Oh, K.J., Han, I. 

발표 일자 2003-10-01 

논문명 The Collaborative Filtering Recommendation based on SOM Cluster-Indexing CBR 

학술지 Expert Systems with Applications , 25(3), 413-423 

 

저자 Ahn, H.C., Ahn, J.J., Oh, K.J., Kim, D.H. 

발표 일자 2011-05-01 

논문명 Facilitating Cross-selling in a Mobile Telecom Market to develop Customer Classification Model based on Hybrid Data Mining Techniques 

학술지 Expert Systems with Applications, 38(5), 5005-5012 

 

저자 Ahn, H.C., Ahn, J.J., Byun, H.W., Oh, K.J. 

발표 일자 2011-09-01 

논문명 A Novel Customer Scoring Model to Encourage the Use of Mobile Value Added Services 

학술지 Expert Systems with Applications, 38(9), 11693-11700